New Telstra Mail Settings IMAP and POP
If you’re really confused about the changes to your Bigpond emails I’m here to help
Here’s the required info you’ll need to make the changes
Telstra Mail (new) email settings – POP
POP & SMTP
| Your name | Enter your name as you’d like it appear in emails you send. |
| Account type | POP3 |
| Incoming server details | |
|
pop.telstra.com |
|
995 |
|
SSL |
| Outgoing server details | |
|
smtp.telstra.com |
|
465 (recommended) or 587 |
|
Yes |
|
SSL / TLS on Port 465 (recommended) OR STARTTLS on port 587 |
| Username | Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’) |
| Password | Enter your Telstra email account password which will be case-sensitive. |
Other settings to check
Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.
Use:
- Secure Sockets Layer (SSL) with the POP and SMTP connection, and
- SMTP authentication for security.
Ensure that your operating system and email client have the latest updates.
Telstra Mail (new) email settings – IMAP
| IMAP & SMTP | |
| Your Name | Enter your name as you’d like it appear in emails you send – e.g. “John Citizen”. |
| Account Type | IMAP |
| Incoming Server Details | |
| Server Address | imap.telstra.com |
| Port | 993 |
| Encrypted connection | SSL |
| Outgoing Server Details | |
| Server Address | smtp.telstra.com |
| Port | 465 (recommended)
OR 587 |
| SMTP Authentication | On |
| Encrypted connection | SSL/TLS on port 465 (recommended)
OR STARTTLS on port 587 |
| Username | Enter your full email address (ending in ‘@bigpond.com’ or ‘@bigpond.net.au’ or ‘@telstra.com’). |
| Password | Enter your Telstra email account password, which will be case-sensitive. |
| Other Settings to check | Ensure the checkbox is ticked for Outgoing server requires authentication.
(In most mail clients this is not ticked by default.) |
I’m more than happy to come and do this for you if you think you’d feel safer
Click here for my contact details
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