Bigpond Having Major Issues!!

Bigpond Having Major Issues!!

If your having problems with your internet or especially emails

Telstra is working on fixing the issues

Check on this website for updates

Please Beware of Scams

Recently I’ve been getting more and more calls from customers who are falling for scams

Microsoft do NOT ring you NEVER!!!

Anyone offering you help to fix your computer by ringing you out of the blue HANG UP!!

They might say they’re from Telstra or any big company

Never let them have remote access to your computer

They’ll try and trick you into thinking you’ve been hacked and show you errors on your computer

If in doubt please ring me to confirm as they do sound very professional and can easily trick you

Hackers are out there and they want to take your money by tricking you

Anyone sending emails to get work or scare you by talking about scammers are not to be trusted

I only email when answering your questions or sending out invoices

I don’t send out unsolicited emails

If In Doubt please email me or ring me

Stay safe on the internet and don’t let the scammers win

Firmware update for HP printers bans third-party ink

Printer companies and third-party cartridge manufacturers (and refillers) have a long, fraught relationship. Recently, HP added another problem to the mix. The printer maker introduced a tweak to its firmware that caused HP printers to reject third-party ink cartridges.

This isn’t some freak accident that can be corrected by reloading an unrecognized cartridge. It’s very real. “The purpose of this update is to protect HP’s innovations and intellectual property,” HP said in a statement to the BBC.

The problem appears to have started last week on Tuesday, September 13. When printers hit that date, it appears their firmware was set to reject cartridges lacking official HP authentication chips.

Netherlands-based 123inkt (Dutch language link) was the first to discover the issue. Customers of the online ink seller reported problems with the site’s 123inkt brand cartridges in HP printers last week. The problem may not last long, however, as 123inkt says it expects to have new cartridge chips soon that will get around HP’s firmware restrictions.

The story behind the story: For years, printer makers have sold their devices largely under the “razors and blades model.” That is, they sell the printers cheaply and then make up the money by charging high prices for the regularly depleted ink cartridges. Printer ink famously costs more than human blood, which is why printers are notorious for bugging you when you use off-brand ink, or popping up refill warnings long before ink cartridges truly empty. Some won’t even let you print black and white documents unless you have color ink installed, too..

In some cases cartridge prices are so high that it’s actually cheaper just to buy a new low-priced printer with free ink in the box.

Save at your own risk, sadly

It’s a fun thought experiment, but buying a new printer every time you need an ink refill isn’t a realistic solution. Many people avoid high-priced “official” ink by either refilling old cartridges or buying “off brand” replacement product. It’s been this way for years, but now HP is fighting back—at least for a little while.

If 123inkt is correct about an impending workaround to get third-party cartridges working again HP has a tough decision ahead: Play a never ending game of cat-and-mouse with third-party cartridges, or find a way to make up for its losses that isn’t so blatantly anti-consumer.

Beware of email/phone scams

If in doubt don’t click reply or open the email and when on the phone just hang up

It isn’t worth arguing with them stay calm and save the stress

They aren’t worth it

Check on this website and report them

Here’s an email I got today

Don’t let these people win

They are *********** <– Insert your own word here

Report them Here

Check to see when your Bigpond email is moving to Telstra Mail

Want to know when your emails will be moving to the new Telstra mail?

Don’t be caught out

Check out this website

Click on the link above

Type in your username and password

As you can see one of mine is due to be moved over on the 5th September 2016

3 not stating when it will happen

If you have problems sorting the email switchover I’m happy to help

Also Telstra will compensate you for the cost if you ask them nicely

New Telstra Mail Settings IMAP and POP

If you’re really confused about the changes to your Bigpond emails I’m here to help

Here’s the required info you’ll need to make the changes

Telstra Mail (new) email settings – POP

 POP & SMTP

Other settings to check

Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.

Use:

• Secure Sockets Layer (SSL) with the POP and SMTP connection, and
• SMTP authentication for security.

Ensure that your operating system and email client have the latest updates.

Telstra Mail (new) email settings – IMAP

I’m more than happy to come and do this for you if you think you’d feel safer

Click here for my contact details

Watch out for more useful tips and advice

Bigpond, Telstra Emails are Moving on August 19th

Telstra have launched a new email service called Telstra Mail™  which will provide you with a simple-to-use email service, 10GB of storage and advanced security. This new service will replace the current Telstra and BigPond email service.
We’ll move active email accounts but will only move those that customers want to keep.

NOTE: if you have not received a communication from Telstra about this change then watch this space, the information in this article only applies to customers who have been contacted.

What you need to do before 19th August 2016 to keep your email

If you have a Telstra Service:
log into your Telstra Media My Account using your email address/s if you’ve forgotten your password, you can reset it

How much does paid email cost?

If you have a Telstra Service;

The email service fee is included in Telstra’s services.  Telstra customers with prepaid services will need to take up a yearly subscription for ‘Paid Email’.  We’ll give you the first 12 months at no charge.

If you don’t have a Telstra Service;

You’ll need to take up a yearly subscription for ‘Paid Email’.  We’ll give you the first 12 months at no charge.

If you don’t have a Telstra Service

Please call 1800 110 045 and we’ll update our records so you can keep your email. You will need to take up a yearly subscription for ‘Paid Email’. We’ll give you the first 12 months at no charge.

I’ve tried to link my account but it hasn’t worked. What do I do?

Please call 1800 110 045 (weekdays 10am to 8pm AEST)

What will happen next?

We’ll contact you in the coming months when Telstra Mail launches to let you know more about the move.

If you don’t want to keep your email

That’s easy, you don’t need to do anything. We’ll disable your email and its contents after 19th August 2016.

Why should I keep this mailbox?
Telstra Mail™ offers a simple to use and consistent email experience across mobiles, tablets and computers, along with:

Increased storage to 10GB
Advanced security  and spam filtering
Consistent look and feel across your desktop and mobile devices.

What happens to my Microsoft# services?

Please note that when closing your mailbox, if you are on Outlook.com then you will still be able to access any Microsoft# services such as OneDrive#, Xbox# or Messenger.

But you will not be able to receive any new incoming email messages.

I no longer want my mailbox but want to keep my content?
Before 19th August 2016 you have the option to set up an email program or device with your email address and password and set it up as a new email account eg.  Outlook# or MacMail, to pull down your messages. This will copy your messages down to an email program or device leaving a copy on your device. Please refer to your email program or device settings to ensure you capture all content for the period required.

For the new email settings take a look HERE

Buy a New PC or Laptop before the End of Financial Year

I’ve got more PC’s in stock than ever before

Beat the end of financial year and claim back your new computer purchase on this years TAX claim

Why wait

I have intel pentiums and intel i5 Desktops all ready to go from $800

I have laptops from $700

Monitors, keyboards, mice, speakers, external hard drives and many more parts you might need to add on to your new purchase

Don’t miss out

Give me a call now or email me for more details on maybe a custom build PC

Or take a look at the models I have in stock

All setup with Anti-Virus and all the software you’ll need to run on your new PC