Telstra Email Issues

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Telstra Email Issues

Latest Update
 
attention
Email disruption
Some customers attempting to login into webmail (email.telstra.com) may be experiencing delays in sending, receiving or webmail loading during busy periods of the day. This is because one of our email servers is currently experiencing technical issues. The situation has been improving, however we are aware that some customers may still be experiencing delays. As an alternative customers can access their BigPond email through mail programs via the PC, Tablet or Phone. For guides on how to set this up, please visit: https://www.telstra.com.au/support/category/email/how-to/set-up-windows (Windows) https://www.telstra.com.au/support/category/email/how-to/set-up-mac (Mac) or https://www.telstra.com.au/support/category/email/how-to/set-up-mobile (Mobile). If you are still experiencing issues please contact us for assistance via https://tel.st/75wrx

I’ve been contacted by several of my customers about issues with Telstra emails

If your having the same problems check with Telstra on their outages page here

Network update

Telstra will be carrying out network updates on the Telstra Mail platform.

You may not be able to send or receive email during this time.
 
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Update began
attention
Update to be complete
 
As you can see there’s no end date in sight
 
I’m also having similar issues but emails are coming through but using Outlook which will randomly ask me for me password
 
Webmail is taking an age to load
 
Here’s hoping for a fix very soon
 
I think Telstra will be having to do something quickly as emails need to be reliable
 
Compensation will have to be on the cards

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Only 2 Weeks Left

Last 2 weeks to buy this year to right off in this years accounts

Maybe looking for a new Desktop or Laptop I have many in stock ready to go

I can build to your own requirements

I can advise on what to buy and I can do the setup

I have several desktops in stock starting from $800 up to $1,500

Laptops I have 1 in stock @ $900

Any questions give me a call on 56658008 or 0457585540

Email me @ howard@home-computing.com.au

 


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End of Financial Year

Wow what a year we’ve had so far…
Kids back to school soon and hopefully back to some sort or normality in the near future
But I guess small steps are the best way forward then we don’t have to fall back too far
Nearly half way through May so only about 7 weeks to go until the end of this financial year
Now’s the time to start planning for any computer upgrades to get them in and set up and get the claim in this year
As always I’m happy to help with any purchase whether it be from me or one of the big shops I can help
Plus I can setup any device whether you buy from me or not

Planning is the key so not to be disappointed

Give me a call or email me to discuss any options and answer any questions you might have

As always please stay safe online and beware of scammers on the phone and via email

Plus lets keep the Coronavirus in check and download the app to speed up the opening of Australia
https://www.health.gov.au/reso…/apps-and-tools/covidsafe-app


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Happy Easter Beware of Scams

Happy Easter all
I’m still working and managing to keep busy so far
I’m trying to limit my outcalls to a few days a week where possible.
Computers can be dropped off with me for repair and be picked up when done.
This is possible without the need for us to meet face to face if required.
I would like to remind anyone thinking of coming to see me with a computer issue to please ring me on 0457585540 or 56658008 to book an appointment to keep everyone safe and within the goverment guidelines
If you have any questions please email me first so I can hopefully help with your probelm or if urgent do ring me

Please be aware that scammers are using this time to catch people out…

Please stay safe and be aware of the scam phone calls and scam emails

Happy Easter all
I’m still working and managing to keep busy so far
I’m trying to limit my outcalls to a few days a week where possible.
Computers can be dropped off with me for repair and be picked up when done.
This is possible without the need for us to meet face to face if required.
I would like to remind anyone thinking of coming to see me with a computer issue to please ring me on 0457585540 or 56658008 to book an appointment to keep everyone safe and within the goverment guidelines
If you have any questions please email me first so I can hopefully help with your probelm or if urgent do ring me

Please be aware that scammers are using this time to catch people out…

Please stay safe and be aware of the scam phone calls and scam emails

***If in doubt it’s a scam***


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Corona Virus

I will keep working for as long as I am allowed by the government due to restrictions being brought in to stop the spread of this virus

I am also prepared for computers and laptops to be dropped off safely with no contact required as I have an area through my side gate where they can be left and once work has been carried out can be paid for online and picked up from the same location.

All instructions for work to be carried out can be done over the phone or via email

I am also setup to be able to work remotely so no travel required and I can arrange a time to suit to be able to fix up your problems this way if at all possible

I use Teamviewer

Sometimes this is not possible but I can assess each case and advise on the best solution

Please stay safe and listen to the advice of the government


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Happy New Year 2020

Wishing everyone a very Happy 2020


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Taking a few Days off!!

Hey all, I’m going to be taking a few days off early December…
Pam and I are going on a mini cruise for 4 nights and 5 days.
We leave Brisbane on Friday 6th of December arrive in Sydney on the Sunday for 2 further nights.
We then fly home on Tuseday the 10th December.
I will be available via email and text the whole time and on my mobile once we hit Sydney…
My son and Daughter will be home to handle most things while we’re away in case of an emergency.
So Wednesday the 11th of December all back to normal…

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Support for Windows 7 is ending 14th January 2020

After January 14th, 2020, Windows 7 will come to its End of Support and therefore no further security fixes or vulnerability patches will be made available for PCs running Windows 7, leaving systems and networks at severe risk.

As recommended by Microsoft themselves, people who are still using Windows 7 should consider upgrading to Windows 10 – Microsoft’s latest, most powerful and secure operating system, which offers an array of features fit for all types of businesses and organisations, including education.

The benefits of Windows 10:

• Intelligent security – Protecting against threats and attacks.
• Simplified updates – Monthly updates guarantees the latest features and protection.
• Flexible management – On-premises or cloud-based device management.
• Enhanced productivity – Modern tools and features to help with collaboration and efficiency.
• Simplicity and familiarity – Reflecting the Windows 7 operating system people know and love

But I also know that this for some will be a scary process and not everyone likes change.

I always try and make the switch as simple as possible, if you liked to use a certain web browser then stay with it and have all your favourites/bookmarks the same rather than using microsoft edge

So be prepared for when windows 7 support ends

I’m happy to answer any questions regarding the switch

Contact Howard on 0457585540 or 0756658008

Or email Howard howard@home-computing.com.au


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Scams

Please take care when receiving phonecalls from scammers making out you have a problem, like a virus or saying your internet is going to be disconnected or even asking for your help to catch the scammers out. All are bogus trust me these companies are made up and the people doing this are actors making out to be someone they are not…

They sound really confident and polite at the begining

But if you start to doubt them and ask tricky questions they will change and become angry as they’re not going to be getting paid and you’ve wasted their time

If you have any doubt at all do the easy option and hang up

Scam watch is a great site to look at scams that are happening now plus you can also report a scam to them

 

 

Never let them remote in to your computer

They will show you fake errors to help convince you they know what they’re doing…

If you have let them onto your computer and you realise its a scam unplug your router modem from the wall and contact me ASAP and I’ll advise your best plan of action

Never give anyone your ID information

Passport, Driver License, DOB or address


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New Laptops Now in Stock

I’ve recently changed my standard stock laptop

I now have a very nice Acer Aspire listed here

Acer Aspire 15.6in HD i5 8265U, 8GB DDR4 RAM, 240GB SSD + 1TB HD Latest Windows 10

This has the 8th Gen i5 CPU @ 1.6GHz up to 3.9GHz

Back lit Keyboard

Nice and slim

I’ve upgraded this laptop so it has a 240GB SSD Hard Drive as well as the 1TB Data Hard Drive

So nice and fast but still has plenty of storage for all your pictures, documents, music and videos without slowing the laptop down

I install the very latest version of windows 10

Then install all the required software


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