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Check out my Facebook page

Let me know what you think about my services

Tell your friends and family

Share your finding on facebook

If you feel I’ve let you down please email me so I can try and make things right

I try and look out for my customers and will always put them first

If I’ve done a good job for you in the past please help to spread the word on Facebook



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Check to see when your Bigpond email is moving to Telstra Mail

Want to know when your emails will be moving to the new Telstra mail?

Don’t be caught out

Check out this website

Click on the link above

Type in your username and password


As you can see one of mine is due to be moved over on the 5th September 2016


3 not stating when it will happen

If you have problems sorting the email switchover I’m happy to help

Also Telstra will compensate you for the cost if you ask them nicely


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New Telstra Mail Settings IMAP and POP

If you’re really confused about the changes to your Bigpond emails I’m here to help

Here’s the required info you’ll need to make the changes

Telstra Mail (new) email settings – POP


Your name Enter your name as you’d like it appear in emails you send.
Account type POP3
Incoming server details
  • Server address
  • Port
  • Encrypted connection
Outgoing server details
  • Server address
  • Port
465 (recommended) or 587
  • Authentication
  • Encrypted connection
SSL / TLS on Port 465 (recommended) OR STARTTLS on port 587
Username Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
Password Enter your Telstra email account password which will be case-sensitive.

Other settings to check

Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.


  • Secure Sockets Layer (SSL) with the POP and SMTP connection, and
  • SMTP authentication for security.

Ensure that your operating system and email client have the latest updates.

Telstra Mail (new) email settings – IMAP

Your Name Enter your name as you’d like it appear in emails you send – e.g. “John Citizen”.
Account Type IMAP
Incoming Server Details
Server Address imap.telstra.com
Port 993
Encrypted connection SSL
Outgoing Server Details
Server Address smtp.telstra.com
Port 465 (recommended)



SMTP Authentication On
Encrypted connection SSL/TLS on port 465 (recommended)


STARTTLS on port 587

Username Enter your full email address (ending in ‘@bigpond.com’ or ‘@bigpond.net.au’ or ‘@telstra.com’).
Password Enter your Telstra email account password, which will be case-sensitive.
Other Settings to check Ensure the checkbox is ticked for Outgoing server requires authentication.

(In most mail clients this is not ticked by default.)


I’m more than happy to come and do this for you if you think you’d feel safer

Click here for my contact details


Watch out for more useful tips and advice

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Bigpond, Telstra Emails are Moving on August 19th

Telstra have launched a new email service called Telstra Mail™  which will provide you with a simple-to-use email service, 10GB of storage and advanced security. This new service will replace the current Telstra and BigPond email service.
We’ll move active email accounts but will only move those that customers want to keep.

NOTE: if you have not received a communication from Telstra about this change then watch this space, the information in this article only applies to customers who have been contacted.

What you need to do before 19th August 2016 to keep your email

If you have a Telstra Service:
log into your Telstra Media My Account using your email address/s if you’ve forgotten your password, you can reset it

How much does paid email cost?

If you have a Telstra Service;

The email service fee is included in Telstra’s services.  Telstra customers with prepaid services will need to take up a yearly subscription for ‘Paid Email’.  We’ll give you the first 12 months at no charge.

If you don’t have a Telstra Service;

You’ll need to take up a yearly subscription for ‘Paid Email’.  We’ll give you the first 12 months at no charge.

If you don’t have a Telstra Service

Please call 1800 110 045 and we’ll update our records so you can keep your email. You will need to take up a yearly subscription for ‘Paid Email’. We’ll give you the first 12 months at no charge.

I’ve tried to link my account but it hasn’t worked. What do I do?

Please call 1800 110 045 (weekdays 10am to 8pm AEST)

What will happen next?

We’ll contact you in the coming months when Telstra Mail launches to let you know more about the move.

If you don’t want to keep your email

That’s easy, you don’t need to do anything. We’ll disable your email and its contents after 19th August 2016.

Why should I keep this mailbox?
Telstra Mail™ offers a simple to use and consistent email experience across mobiles, tablets and computers, along with:

Increased storage to 10GB
Advanced security  and spam filtering
Consistent look and feel across your desktop and mobile devices.

What happens to my Microsoft# services?

Please note that when closing your mailbox, if you are on Outlook.com then you will still be able to access any Microsoft# services such as OneDrive#, Xbox# or Messenger.

But you will not be able to receive any new incoming email messages.

I no longer want my mailbox but want to keep my content?
Before 19th August 2016 you have the option to set up an email program or device with your email address and password and set it up as a new email account eg.  Outlook# or MacMail, to pull down your messages. This will copy your messages down to an email program or device leaving a copy on your device. Please refer to your email program or device settings to ensure you capture all content for the period required.

For the new email settings take a look HERE

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Desktop PC’s on Offer

I’m now offering a Desktop Computer for $750

Limited time only



Add a 24″ monitor, keyboard, mouse and speakers


This price will end on the 30th June 2016


Setup onsite is available – Ask for details


The above sale price is subject to parts being available

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Buy a New PC or Laptop before the End of Financial Year

I’ve got more PC’s in stock than ever before

Beat the end of financial year and claim back your new computer purchase on this years TAX claim

Why wait

I have intel pentiums and intel i5 Desktops all ready to go from $800


I have laptops from $700167832-L-LO

Monitors, keyboards, mice, speakers, external hard drives and many more parts you might need to add on to your new purchase

Don’t miss out

Give me a call now or email me for more details on maybe a custom build PC

Or take a look at the models I have in stock

All setup with Anti-Virus and all the software you’ll need to run on your new PC

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If you use windows live mail and have a Microsoft-hosted email – Not for much longer

Microsoft says users who access their Outlook.com addresses with Windows Live Mail 2012 will soon be cut off from sending and receiving mail

Microsoft says that the support termination is due to planned updates to the outlook.com service itself that won’t be compatible with the aging mail client.

“The Windows Live 2012 email application does not support the modern synchronization technologies used by the new Outlook.com, so once your account is upgraded to the new Outlook.com, you will no longer be able to send or receive Outlook.com email from Windows Live Mail 2012,” Microsoft explained.

In the coming weeks, it is advised that users running Live Mail 2012 find another client for their mailboxes. Microsoft recommends updating to the Mail app for Windows 8.1 or 10, getting an Outlook 2016 account via Office 365, or simply switching over to the outlook.com browser client

If you are still using Windows Live Mail for some reason, Microsoft will not start your Outlook.com upgrade until June 30, 2016, so you have some time to plan for the change.

The good news is that this does not, however, mean that Windows Live Mail 2012 itself is being killed. Microsoft notes that the client will continue to work as normal with accounts not hosted on outlook.com, such as Gmail and Yahoo Mail addresses.

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Windows 10 upgrade not wanted to go back you have 28 days to do so

If you’ve upgraded to Windows 10 by mistake all is not lost

You have 28 Days to go back

To do so:

Start menu / Settings / Update and Security / Recovery

You’ll have an option for 28 days to go back

Windows 10 is pretty good and once its tweaked a little I see no reason to not use it

But upgrading to it is not always the right option

So many things can go wrong

So is it worth the risk

My answer is no

If it aint broke don’t fix it

Its a free upgrade and if it works and all goes to plan well yes it is free

But if it doesn’t work for you and you miss the 28 day time limit to go back easily

Well guess what it is isn’t free any more

Plus lots of software require you to update to the latest versions

Many are not free to do so

So it can be a costly upgrade

MYOB is one for starters

Microsoft are offering this information to stop the update

This software also seems to do the job for you

They have a user guide here

I’m testing it out now

Use with caution

If unsure on any of the issues raised in this blog please drop me an email or ring me for honest advice

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Ransomware attacks through Flash

Update your Flash Player now


Untick the middle two boxes

Then install

Please be very careful with emails

Never click on a link in an email unless you’re 100% sure its safe

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Beware of Scams

I’ve had a lot of jobs recently due to scam emails infecting computers and laptop due to this threat

‘Locky’ ransomware scam hits tens of thousands of Australian computers

Please beware of any links in emails

If in doubt don’t open them

Never give out passwords over the phone or in an email

Always question why they need this information

Don’t forget they’re good at what they do and will sound very convincing

Hang up is the simple solution


Aus post scams:

There’s a variety of ways online attackers may attempt to gain your personal or financial information, or exploit you for financial gain.

Please be aware that Australia Post will never:

  • Ask you to click on an email link to print off a label to redeem your package
  • Email or call you to ask for personal or financial information including password, credit card details or account information
  • Send you an email asking you to click on an attachment
  • Email you to reconfirm your physical mailing address by clicking on a link
  • Call or email you out of the blue to request payment

If you receive any suspicious emails, please:

  • Delete them immediately
  • Do not click on any links or attachments

You receive a call from someone claiming to be an Australia Post employee or a staff member from a post office. The caller advises you that Australia Post has been unsuccessful in delivering a parcel to you and redelivery can be arranged after you make a payment.

The payment amount may vary and the scammer may ask for payment in a number of ways such as credit card or international wire transfer.

Australia Post does not make calls like this, and they should be ignored.




Phishing attacks are a common form of attack used by cyber-criminals to trick users to disclose sensitive, personal or financial information, including account credentials, for fraudulent purposes.

A phishing attack involves the use of a website set up by criminals to look like the website of a well-known organisation, such as an Australian financial institution or government agency. The aim of these attacks is to defraud or steal personal information from the victim.

The purpose of a phishing email is to encourage the reader to click on the web link, login and provide their personal information.

Phishing web sites often appear identical to the legitimate website except:

  • the web domain and URL will be different to the legitimate organisation
  • there is no padlock in the address bar or an incorrect placement of the padlock on the page
  • content often contains spelling and grammar mistakes
  • it has an invalid digital certificate

Phishing emails often try to create a sense of urgency by saying:

  • “your account will be closed down unless you log on”
  • “a large sum has been debited from your account – you need to provide your account details to confirm the charge is incorrect”



How to protect yourself

The tips below can help to protect your personal and financial security from fraud and scams.


  • Do not open suspicious or unsolicited emails – delete them straight away.
  • Do not click on any links in a suspicious email, or open any attached files.
  • Don’t rush in. Resist the urge to “act now” despite the tempting offer. Once you turn over your money, it’s unlikely you’ll see it (or the product or service you’ve paid for) again.
  • Be careful when clicking unsubscribe on an email. Spammers may use the ‘unsubscribe’ button to validate your email address, resulting in even more spam.
  • Never pay for a “free” gift. If you receive an offer asking you to pay for a free gift or prize, put it in the trash – “free” means free.
  • Use up to date and comprehensive antivirus software.


  • Secure your mailbox with a lock and make sure your mail is regularly collected.
  • Shred or destroy personal and financial mail before you throw it away.
  • When going away on holidays, arrange for someone to clear your letterbox or arrange a mail hold. (For added security, we recommend the use of a private post office box.)
  • If you’re moving home, advise your bank and other important organisations immediately and organise a mail redirection to make sure letters still find you at your new address.
  • If you suspect your mail is being stolen or a mail redirection application has been made without your permission, contact Australia Post immediately.

Personal details

  • Never enter personal, credit card or bank account details on a website if you’re not certain it is genuine. Always check the website address as scammers create URLs that look remarkably similar.
  • Never send your personal, credit card or bank account details through an email.
  • Keep your passwords and PINs safe and don’t share them with anyone.
  • Check your credit card and/or bank statements regularly for suspicious transactions.
  • If you accidentally provide account or banking details to someone suspicious, you should contact your bank or financial institution immediately.

Phone calls

  • If you are in doubt about the authenticity of a call, don’t commit to anything. Instead, hang up and call the company directly. Never use contact details provided by the caller – find the number through their website or the White Pages.
  • If a bank or any other organisation phones you, don’t provide your personal details or any account or credit card numbers. Instead ask for their name and a contact number. Check with the organisation in question before calling back.


  • Only send money to people you know and trust.
  • If money has been transferred into your bank account from an unknown source with instructions to send it overseas, call your bank immediately. It’s possible this money has been stolen from another bank account.
  • If you receive a request via email from a friend or family member who says they’re stranded while on holiday and need you to transfer money to them, call or contact them to verify the request is genuine.
  • Shred all documents containing personal information, such as credit card applications and bank statements.

If something sounds too good to be true


It most likely is

Please be careful


If in doubt ask someone you know or contact me


I’m happy to offer advice and keep you safe on the internet


howard@home-computing.com.au or 0457585540







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