New Telstra Mail Settings IMAP and POP

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New Telstra Mail Settings IMAP and POP

If you’re really confused about the changes to your Bigpond emails I’m here to help

Here’s the required info you’ll need to make the changes

Telstra Mail (new) email settings – POP

 POP & SMTP

Your name Enter your name as you’d like it appear in emails you send.
Account type POP3
Incoming server details
  • Server address
pop.telstra.com
  • Port
995
  • Encrypted connection
SSL
Outgoing server details
  • Server address
smtp.telstra.com
  • Port
465 (recommended) or 587
  • Authentication
Yes
  • Encrypted connection
SSL / TLS on Port 465 (recommended) OR STARTTLS on port 587
Username Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
Password Enter your Telstra email account password which will be case-sensitive.

Other settings to check

Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.

Use:

  • Secure Sockets Layer (SSL) with the POP and SMTP connection, and
  • SMTP authentication for security.

Ensure that your operating system and email client have the latest updates.

Telstra Mail (new) email settings – IMAP

IMAP & SMTP
Your Name Enter your name as you’d like it appear in emails you send – e.g. “John Citizen”.
Account Type IMAP
Incoming Server Details
Server Address imap.telstra.com
Port 993
Encrypted connection SSL
Outgoing Server Details
Server Address smtp.telstra.com
Port 465 (recommended)

OR

587

SMTP Authentication On
Encrypted connection SSL/TLS on port 465 (recommended)

OR

STARTTLS on port 587

Username Enter your full email address (ending in ‘@bigpond.com’ or ‘@bigpond.net.au’ or ‘@telstra.com’).
Password Enter your Telstra email account password, which will be case-sensitive.
Other Settings to check Ensure the checkbox is ticked for Outgoing server requires authentication.

(In most mail clients this is not ticked by default.)

 

I’m more than happy to come and do this for you if you think you’d feel safer

Click here for my contact details

 

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